Service spirit——“Craftsman spirit to achieve customers”

Create perfect products with artisan spirit, serve family customers with saving consciousness, and achieve every dealer. With 342 agent companies, 26 offices and sufficient after-sales service vehicles all over the country, Giloul has formed a perfect after-sales service network.

Service concept——“Treat each other honestly and exceed the needs of customers”

Treat each other honestly and exceed the needs of customers; Whole-hearted service, to provide more for customers. Pioneering, innovation, based on the market for development, quality, efficient, intentions to serve customers. Giloul Tires start successfully every day.

Service purpose——“Create value for customers”

It is clear that the user buys the Gilour products and pursues the benefits and value that the products bring to him. This requires service personnel to have comprehensive service capabilities, through our services, to provide protection for the safety of users, generate benefits and value.

Service number——“Giloul service, always everywhere”

In order to ensure that the first time to understand customer needs, to provide services for customers, Giloul company set up a hotline, ERP information system, customer service system as one of the Internet service system, so that Giloul service is always present, everywhere.

Service objective——“一Customer focus, implementation of overtime and value services”

Improve the service system, strengthen the sale, after-sales service, customers in the use of products in a timely manner to solve a variety of problems, so that customers feel great convenience.

Service requirement——“Brief, comprehensive, punctual and timely”

The eight-figure requirements for service personnel ensure that the active contact with customers, with the fastest speed, the best way to deliver products, the implementation of comprehensive, timely and fast service, for customers to win time and create benefits